Terms of service

Welcome to getprotip.co, operated by Parker Retail Brands Pvt Ltd. By accessing, browsing, or purchasing products through this website, you agree to be bound by the following Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. About getprotip.co

getprotip.co is an online platform operated by Parker Retail Brands Pvt Ltd for the sale and promotion of Protip products, including Disconnect, a nail adhesive remover designed for removing press-on nails.

The website may also provide information and services for press-on nail brands, nail artists, studios, stockists, and wholesale/partnership customers.

2. Acceptance of Terms

By accessing or using getprotip.co, you confirm that:

  • You have read and understood these Terms & Conditions.
  • You agree to comply with these terms.
  • The information you provide while placing an order or submitting a form is accurate and complete.
  • You are legally capable of entering into a purchase transaction.

If you do not agree with these terms, please do not use the website or place an order.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on the website are accurate.

However:

  • Product images may vary slightly from the actual product due to photography, lighting, screen settings, or packaging updates.
  • Product availability may change without prior notice.
  • We reserve the right to update product information, specifications, packaging, or pricing when necessary.
  • Minor differences in appearance that do not affect the product's functionality shall not be considered a product defect.

4. Orders

When you place an order through getprotip.co, you agree to provide accurate information, including your name, phone number, email address, billing details, and shipping address.

An order is considered successfully placed only after the payment has been successfully received and the order has been confirmed by us.

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of:

  • Incorrect or incomplete customer information.
  • Suspected fraudulent transactions.
  • Product unavailability.
  • Pricing or technical errors.
  • Any other circumstances requiring cancellation of the order.

If an order is cancelled by us after payment has been received, any applicable refund will be processed in accordance with our Refund & Cancellation Policy and applicable law.

5. Prepaid Orders Only

getprotip.co accepts prepaid orders only.

Customers are required to make full payment at the time of placing an order using the payment methods available on the website.

Cash on Delivery (COD) is not available.

6. No Refund & Cancellation

All purchases are subject to our Refund & Cancellation Policy.

Unless otherwise required by applicable law, orders placed on getprotip.co are non-refundable and cannot be cancelled once successfully placed.

Customers are advised to carefully verify the product, quantity, shipping address, and other order details before completing payment.

For complete details, please refer to our Refund & Cancellation Policy.

7. Damaged or Defective Products

If a product arrives damaged or defective, the customer must contact us within the specified period mentioned in our Refund & Cancellation Policy.

A replacement request must be supported by clear photographic and/or video proof showing:

  • The condition of the outer packaging.
  • The damaged product.
  • The product packaging/label.
  • The order details where required.

Claims without sufficient proof may not be accepted.

Where a damage claim is approved, the remedy will generally be replacement of the affected product and not a cash refund, subject to product availability and applicable law.

8. Shipping and Delivery

We will make reasonable efforts to process and dispatch confirmed orders within the estimated timeframe communicated on the website or during the order process.

However, delivery timelines may be affected by circumstances beyond our control, including:

  • Courier or logistics delays.
  • Weather conditions.
  • Natural disasters.
  • Public holidays.
  • Transportation disruptions.
  • Incorrect or incomplete delivery information.
  • Other unforeseen circumstances.

Customers are responsible for providing a complete and accurate delivery address and contact details.

9. Use of the Product

Customers should read and follow the product instructions and recommended usage guidelines before using the product.

The product should be used only for its intended purpose.

Customers should not use the product in a manner inconsistent with the instructions provided with the product.

If you experience an unexpected reaction or discomfort while using the product, discontinue use and seek appropriate professional advice where necessary.

10. Intellectual Property

All content available on getprotip.co, including but not limited to:

  • Logos
  • Brand names
  • Product names
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Videos
  • Website layouts
  • Marketing material

is owned by or licensed to Parker Retail Brands Pvt Ltd, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission.

11. User-Submitted Information

If you submit information through forms on the website, including applications for wholesale, stockist, founding partner, or other business opportunities, you agree that the information provided is accurate.

You should not submit:

  • False or misleading information.
  • Information belonging to another person without authorization.
  • Unlawful or harmful content.

We reserve the right to review submitted information and determine whether an application or request can be accepted.

12. Wholesale and Partnership Applications

getprotip.co may provide opportunities for press-on nail brands, nail artists, studios, stockists, and other business partners.

Submitting a partnership, wholesale, or founding partner application does not guarantee approval, pricing, product availability, or a business relationship.

Any commercial arrangement may be subject to separate terms, pricing, minimum order quantities, availability, and written confirmation.

13. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption.
  • Free from technical errors.
  • Free from temporary downtime.
  • Completely free from bugs or other technical issues.

We may modify, suspend, or discontinue any part of the website or its services when necessary.

14. Third-Party Services and Links

The website may contain links to or integrations with third-party websites, payment providers, social media platforms, logistics providers, or other services.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their respective terms and policies.

15. Limitation of Liability

To the extent permitted by applicable law, Parker Retail Brands Pvt Ltd shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Privacy

Your use of getprotip.co may involve the collection and processing of personal information necessary to process orders, communicate with customers, provide services, and improve the website.

Please refer to our Privacy Policy for information regarding how personal information is collected, used, stored, and handled.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms & Conditions are published on this page.

Customers are encouraged to review this page periodically for updates.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products, or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

19. Contact Us

For questions regarding these Terms & Conditions, orders, products, or other matters, please contact us:

Parker Retail Brands Pvt Ltd
Website: getprotip.co
Email: hello@getprotip.co
Phone: 9582013011/ +91 98996 13011
Registered Office: 6A ED Block Pitampura Delhi- 110034

By using getprotip.co or placing an order through the website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.